Privacy-policy

At BandaPixels LLC, we hold your data in high regard and make every effort to ensure its protection. This Privacy Policy outlines who we are as well as our approach to collecting, sharing, and using personal information obtained from our users, and how you can exercise your privacy rights.

BandaPixels LLC, the creators, owners, and operators of https://bandapixels.com/ and its subdomain (collectively referred to as the “Site”), provide users (referred to as “you”) with pertinent information that includes but is not limited to the following:

• The nature of information that is collected from users
• The purpose of collecting personal information
• Measures put in place to ensure the security of data
• Under what circumstances personal information may be disclosed to third parties

By using the Site, you agree to the terms outlined in this Privacy Policy. Note that certain types of data collection described in this Policy are optional and may be used to enhance the Site’s functionality.

We collect only limited information about our users since the scope of our services does not require us to collect extensive data. Personal information is only collected occasionally when potential clients submit their inquiries, which may contain personal details.

Personal data or information refers to any details that can be used to identify an individual. This includes business contact information like name, job title, organization, phone number, email address, and country, as well as marketing preferences submitted by users through our contact form.

We may also collect automatically generated data, which includes information on cookies and similar technologies. More information on how we manage cookies can be found in our Cookie Policy.

In addition, the Site utilizes Google Analytics to analyze user trends and browsing activities. Google has its own Privacy Policy, and all data collected through this service can be found at https://policies.google.com/privacy?hl=en-US.

The data collected through Google Analytics is primarily used for statistical purposes, allowing us to analyze traffic and improve the content of the site.

Automatically collected information includes:

• Device-related  information such as IP address, browser, operating system, unique device identifiers, mobile network information, request information (such as speed, frequency, referring page, exit page, and web browser type and language), and viewfinder size and script errors. 
• Usage data such as pages and files viewed, session duration, links clicked, searches, non-sensitive text entered, operating system and system configuration information, and date/time stamps associated with usage is also collected.
• We may also obtain information from public databases and social media platforms.

The Company does not collect any information related to credit cards or payment services used by users. We also do not collect any special categories of personal information (such as political opinions, religion, health, etc.) or information from individuals under the age of 18. If a user believes that their child or minor has submitted personal information to the Company, they should inform us immediately so that the information can be deleted.

The Company collects personal information for various purposes related to providing, maintaining, protecting, and improving the Site. The Company may also use personal information for other purposes such as staff hiring, marketing analytics, and research. Specifically, the Company collects personal information for the following reasons:

1. To provide, run, fine-tune, and sustain the Site.
2. To send non-transactional communications, such as emails, regarding our services for direct marketing purposes, either with prior consent or as necessary.
3. For recruitment purposes if the user has applied for a role through our hiring form.
4. To address the user’s online inquiries and requests, and to provide information and access to resources or services requested by the user.
5. To improve the navigation and content of the Site.
6. To determine server problems or other issues related to IT or network.
7. To collect combined data on how the site is being used and to gain deeper insights into visitor preferences.
8. To undertake other lawful and legitimate business purposes, including but not limited to data analysis, fraud detection and prevention, tracking usage patterns, and expanding our business operations based on our legitimate interests.
9. To be able to work together with public and government authorities, courts, or regulators as required by law to safeguard our rights, prevent any misuse or abuse of the Site, protect personal property or safety, seek available remedies, reduce damages, comply with legal processes, court orders, or judicial proceedings, or respond to lawful requests.

The Company collects personal information for various purposes related to providing, maintaining, protecting, and improving the Site. The Company may also use personal information for other purposes such as staff hiring, marketing analytics, and research. Specifically, the Company collects personal information for the following reasons:

1. To provide, run, fine-tune, and sustain the Site.
2. To send non-transactional communications, such as emails, regarding our services for direct marketing purposes, either with prior consent or as necessary.
3. For recruitment purposes if the user has applied for a role through our hiring form.
4. To address the user’s online inquiries and requests, and to provide information and access to resources or services requested by the user.
5. To improve the navigation and content of the Site.
6. To determine server problems or other issues related to IT or network.
7. To collect combined data on how the site is being used and to gain deeper insights into visitor preferences.
8. To undertake other lawful and legitimate business purposes, including but not limited to data analysis, fraud detection and prevention, tracking usage patterns, and expanding our business operations based on our legitimate interests.
9. To be able to work together with public and government authorities, courts, or regulators as required by law to safeguard our rights, prevent any misuse or abuse of the Site, protect personal property or safety, seek available remedies, reduce damages, comply with legal processes, court orders, or judicial proceedings, or respond to lawful requests.

We handle all personal information internally, including storage, processing, and evaluation. This information remains closed to third parties except where additional serviceability is required, such as subscribing to our newsletters or live chat. We will not disclose any personal information without the user’s consent. However, we may share non-personal data, such as depersonalized and aggregated user statistics, with third-party services like Google Analytics.

We have a presence on various social media platforms, such as LinkedIn, Facebook, Twitter, and Instagram. Users assume full responsibility for any information they share with us through social media platforms, and there should be no expectation of privacy. We have no control over the actions of other users or the social media platforms themselves. Users’ interactions with these features and platforms are subject to the privacy policies of the companies that provide them.

We may consider disclosing personal information in response to a legally-supported request, which may include requests from jurisdictions outside the country where the Company is registered, especially when such requests impact the user. Additionally, we may disclose data to other entities, such as companies or individuals, to prevent fraud, technical or security issues, and to safeguard the rights, property, or security of the Company, other users, or the public, as required or allowed by law.

The Company takes commercially reasonable measures to protect and secure User’s personal information against unauthorized access, alteration, disclosure, or destruction. We have implemented numerous security measures to protect against potential breaches, including keeping separate databases, mirroring and backing up data, implementing personal card access to secure our offices, and heavily segmenting and centrally monitoring our office network. Furthermore, we provide regular security training to our employees to ensure that they are aware of best practices.

However, while we take all necessary precautions to ensure data security, it is impossible to guarantee the absolute safety of personal information during the transmission of data through the Internet. In the event of an issue that was not caused directly by the Company, no person or User shall claim a refund for material or non-material damage.

As the owner of your personal data, you have the right to exercise your data protection rights, which include the right to access, correct, update, transfer, delete, restrict, and object to the processing of your personal information.

It is your responsibility to ensure that the information you provide to the Company is accurate. If you believe that your personal information is incomplete or inaccurate, you may request clarification, rectification, completion, or erasure of such information by contacting us at info@bandapixels.com. We will process your request within 28 days of receiving it.

If you feel that your rights regarding Personal Information have been violated, you may lodge a complaint with the data protection authority in your respective country. The contact details for data protection authorities in the EEA and UK can be found at https://ico.org.uk/make-a-complaint/ and https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en, respectively.

In case we collect your personal information based on your consent, you have the right to withdraw that consent at any time. However, this withdrawal will not affect any processing of information that occurred prior to your withdrawal, nor will it affect information that we collected on lawful processing grounds other than consent.

As the owner of your personal data, you have the right to exercise your data protection rights, which include the right to access, correct, update, transfer, delete, restrict, and object to the processing of your personal information.

It is your responsibility to ensure that the information you provide to the Company is accurate. If you believe that your personal information is incomplete or inaccurate, you may request clarification, rectification, completion, or erasure of such information by contacting us at info@bandapixels.com. We will process your request within 28 days of receiving it.

If you feel that your rights regarding Personal Information have been violated, you may lodge a complaint with the data protection authority in your respective country. The contact details for data protection authorities in the EEA and UK can be found at https://ico.org.uk/make-a-complaint/ and https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en, respectively.

In case we collect your personal information based on your consent, you have the right to withdraw that consent at any time. However, this withdrawal will not affect any processing of information that occurred prior to your withdrawal, nor will it affect information that we collected on lawful processing grounds other than consent.

We keep personal information only for legitimate business reasons, contractual obligations, or legal responsibilities. The duration for which we keep the data depends on factors like legal obligations with clients or partners, whether the data is necessary for providing services to prospective clients or partners, and whether clients would expect us to retain the data for a certain period.

If you have requested that your data be deleted, but it was previously stored in a backup server, the deletion of the information from the backup server will take place during the next possible session. Until then, the information will be securely stored and protected from any processing.

If you have any additional questions regarding the collection or usage of your data not addressed in this document, please contact us at info@bandapixels.com. As we collect information infrequently and have less than 250 employees, we do not have a Data Protection Officer for citizens of the EEA and UK. However, we value your privacy and are available to assist you with any privacy-related questions.

The Privacy Policy of the Company is subject to change without prior notice. Any changes made to the policy will be updated and reflected in this document. Please refer to the “Last updated” date at the beginning of the document to ensure you are aware of the latest version. If you continue to use our services after any changes are made to the policy, it means you accept and agree to the updated terms.