Hotel community platform

UAE

headquarter

technologies

professionals

months

Goal

The hotel faced a lot of problems with the manual cycle of booking while using regular booking systems.

The owner of the hotel required a custom-made web service with a database to keep all info safe and in one place and able to carry out operations in a smooth and effective manner.

Project benefits

The web solution helps to be closer to the guests and:

reduce manpower;
cut expenses;
simplify the booking process for rooms and holiday packages;
increase traffic and brand recognition globally.

Booking directly, clients always get only relevant room info at no extra cost (commission or any other sort of fees) that allows them to save time and money.

Timeline

Design

1.5months

Back-end development

6.5months

Front-end development

2.5months

Testing, fixing

0.5months

Release

8months

Challenges and solutions

faced during project development

The current manual reservation system based on paper forms and direct communication with clients causes delays in exchanging information in the hotel

Automation with pre-programmed logic.

The web service optimisation and making it SEO-friendly

Server-side rendering. Employing best SEO practices.

Discount system

Automatic discount system based on the frequency of visits.

Notification

Notification system that informs people on a waitlist about vacant rooms. Regulated booking functionality that allows 2 hours between a checkout and a subsequent check-in (for cleaning service).

Prevention of booking of the same room by different people at the same time

WebSocket, inactive button. If several people are trying to book one room at the same time, it will be allocated to the first person, others will get an inactive button and will not be able to proceed.

faced during project development

The current manual reservation system based on paper forms and direct communication with clients causes delays in exchanging information in the hotel
Automation with pre-programmed logic.
Notification
Notification system that informs people on a waitlist about vacant rooms. Regulated booking functionality that allows 2 hours between a checkout and a subsequent check-in (for cleaning service).
The web service optimisation and making it SEO-friendly
Server-side rendering. Employing best SEO practices.
Prevention of booking of the same room by different people at the same time
WebSocket, inactive button. If several people are trying to book one room at the same time, it will be allocated to the first person, others will get an inactive button and will not be able to proceed.
Discount system
Automatic discount system based on the frequency of visits.

Functionality

This digital solution allows the guests to view the hotel and hotel rooms based on the various categories and sorting preferences they select. It also lets the users register to the web service so that their profiles can be saved for later access and modification (if required). New users are given a sign-up option.

The user account contains personal details as well as billing and room preference of the customer. Also, the reservation he/she has made can be viewed in the profile module. It’s possible for the user to cancel the reservation until a cancellation deadline.

Features

Guest role.
Owner role.
Google maps.
Room tour.
Accounting.
Payment system.
Reports.
Invoices.
Economic dashboard.

E-commerce.
Accommodation booking.
Parking booking.
Additional services.
Security IOT.
Utility control systems.
Reviews integration.
Referral discount system.

E-commerce.
Accommodation booking.
Parking booking.
Additional services.
Security IOT.
Utility control systems.
Reviews integration.
Referral discount system.

Tech stack

Results

We have created an intuitive, user-friendly interface for an interactive web application following the latest trends in web development.

the hotel web platform with a flawless performance facilitates the work of reception staff, hotel management, employees and guests;
the hotel can easily promote staycations, holiday packages and manage the internal routine of work;
the system has been considerably simplified for use by booking agents and reception.

The look is simple, but it can do everything. Drag and drop reservations from room to room. Edit pricing in seconds. Need client info for a checkout? It's in front of your eyes in seconds. There's no waiting for anything to load. It's there, processes happen seamlessly.

Ana H.

Director of Marketing
We are very happy with the outcome of the project. The service has all the features we need to make our interaction with clients more efficient. The developers met our need for a user-friendly interface combined with a powerful functionality and speed. It was a pleasure to work with bandapixelsnew and we hope to continue our cooperation in the future.

Sam M.

Chief Operations Officer
Thank you for quality work and a robust service developed. It was a challenging project and it was well-done in a timely manner. Now we have all the tools to manage our bookings. The team was nice to work with. These guys accommodated all our business needs and were quite flexible with the changes in the course of the project.

Charles G.

Chief CSR Officer

Optional features

that can be added to similar project types

Analytics — is a web analytics service that tracks and reports the traffic.
Social network — allows adding social posts to the web service.
ERP system — ERP handles all of the key functions of the company, such as documents circulation, accounting, services delivery, inventory and HR.
CRM system — A CRM (Customer Relationship Management) system is used to organize, automate and synchronize sales of the company, its marketing and customer service.
Video streaming — a continuous transmission of video files from a server to a client.
Insurance — multiple packages to choose from.