Motivated and engaged employees make your customers happy and increase the profitability of your hotel by 12%. Satisfied staff is 3 times more productive and a positive working environment decreases staff turnover by 24%.
Maintaining employee satisfaction in the hotel industry is crucial, yet it isn’t always the easiest thing to achieve. It is absolutely possible to do leveraging our staff performance evaluation system.
Track personal scoring, achievements and results of each employee.
Employees see their ratings (employee scorings) that are based on guest ratings, manager’s ratings, ratings of a system that records the time spent on tasks completion and assigns points.
Create performance-based incentives and rewards to raise employees’ motivation.
The system also provides an opportunity to undergo advanced training (tests, exams, training for a new position).